All sales are final. If you are not satisfied with your order, please contact us by email and we will do our very best to resolve the issue. Please keep in mind that the ceramic pieces are handcrafted and no piece is exactly the same, each piece will have slight differences in colour or shape, these differences are part of the appeal and charm of handmade ceramics.
We take great care in packaging the ceramics as safely as possible. Let us know immediately in the unfortunated event your board(s) arrives damaged. We will replace damaged items, you will need to send us photographs of the broken piece in the original packaging.